Frequently asked questions
Is every lesson already published?
No. Content is published progressively. Subjects are marked as planned or available on the Premium Learning page.
How do I get access to the Premium Discord community?
After purchase, use the Premium Discord link in your order confirmation email or on the Welcome page.
Are the formulas production-ready?
No. Formulas included in Premium Learning are educational formula studies, distinct from commercially validated, production-ready fragrance formulas.
Does the software replace IFRA documentation?
No. Where IFRA support is implemented, it assists with calculations and reference limits only. It does not replace current official IFRA documentation, a complete safety assessment or a regulatory compliance review.
What is your refund policy?
Our refund policy explains how refunds are handled.
Who do I contact for help?
Use the contact page and include the email address associated with your account.